MANAGING ORGANISATIONS AND HUMAN RESOURCES - 2019/0

Module code: MAN2112

Module Overview

The module introduces students to the principles of organisational behaviour and human resource management.  It encourages them to identify the relevance of these principles for practice in different sectors.  In particular, it will focus on the ways in which an understanding of human behaviour can help in the management of others and self.  It will examine fundamental individual and group processes and the ways in which these inform the policies and practices of people management.

Module provider

Hospitality, Tourism & Events Management

Module Leader

MALTEZOU Vivi (SII DUFE)

Number of Credits: 15

ECTS Credits: 7.5

Framework: FHEQ Level 5

JACs code: N600

Module cap (Maximum number of students): N/A

Module Availability

Semester 2

Prerequisites / Co-requisites

None

Module content


  1. Organisation and organising: individual, collective and institutional perspectives

  2. Organisational behaviour: personalities, motives, attitudes and emotions

  3. Complex processes: culture; leadership; groups

  4. Key aspects of HRM: recruitment & selection, strategy policy & procedures; managing emotions.


Assessment pattern

Assessment type Unit of assessment Weighting
Coursework INDIVIDUAL THEORETICAL REFLECTIONS REPORT (1500 WORDS) 50
Examination EXAM (2 HOURS) 50

Alternative Assessment

Not applicable

Assessment Strategy

Students to demonstrate their ongoing progress in terms of the acquisition of subject knowledge (LO1), critical thinking skills, the articulation of complex ideas and their applications to organisational life (LO2; LO3) and HR policies and procedures (LO3) 

Thus, the summative assessment for this module consists of:


  • 2.0 hour examination (closed book)



The exam tests students’ knowledge and understanding of the subject area, along with the application of this through work examples. The exam will focus on measuring the achievement of all module learning


  • Individual report:



The assignment tests students’ abilities of using theories in organisational behaviour to analyze critical management issues in hospitality and tourism management, which gives students an opportunity to build up understandings of people management in the hospitality context, and to evidence their achievement of the learning outcomes.

Formative assessment and feedback

Students will receive feedback during workshops, office hours and through SurreyLearn. 

Module aims

  • To provide the necessary theoretical frameworks to make sense of different ways of organising at work
  • To provide a critical foundation for the analysis of organisational processes within different disciplinary and sectoral contexts.
  • To enable students to appreciate the challenges involved in the management of people.

Learning outcomes

Attributes Developed
1 Demonstrate critical understanding of different levels and dimensions of organisational analysis  KC
2 Appreciate the relevance of the skills (communication, influence, awareness of others) associated with organisational life  PT
3 Demonstrate awareness of the legal and institutional policies & practices surrounding people management KP

Attributes Developed

C - Cognitive/analytical

K - Subject knowledge

T - Transferable skills

P - Professional/Practical skills

Overall student workload

Workshop Hours: 8

Independent Study Hours: 120

Lecture Hours: 22

Methods of Teaching / Learning

The module will be delivered through a weekly 2 hour lecture and 4 2 hour workshops and a further interactive workshop via SurreyLearn.

Lectures will be made as interactive as possible  and learning will be reinforced and developed through a critical perspective, focusing particularly on the application of theoretical knowledge to practice. The workshops will be used to prepare students for their assessment and will include the development of critical thinking and in-depth research skills.  Opportunities to reflect upon their own behaviour and understanding of OBHR will also be provided via a problem-based, student centred approach to teaching and learning.

Indicated Lecture Hours (which may also include seminars, tutorials, workshops and other contact time) are approximate and may include in-class tests where one or more of these are an assessment on the module. In-class tests are scheduled/organised separately to taught content and will be published on to student personal timetables, where they apply to taken modules, as soon as they are finalised by central administration. This will usually be after the initial publication of the teaching timetable for the relevant semester.

Reading list

Reading list for MANAGING ORGANISATIONS AND HUMAN RESOURCES : http://aspire.surrey.ac.uk/modules/man2112

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2019/0 academic year.