International Hospitality, Tourism and Events Management Practice (SLDA) MSc - 2019/0

Awarding body

University of Surrey

Teaching institute

University of Surrey


FHEQ Level 7

Final award and programme/pathway title

MSc International Hospitality, Tourism and Events Management Practice (SLDA)

Subsidiary award(s)

Award Title
PGDip International Hospitality, Tourism and Events Management Practice
PGCert International Hospitality, Tourism and Events Management Practice

Modes of study

Route code Credits and ECTS Credits
Distance Learning PKA73001 180 credits and 90 ECTS credits

JACs code

100087, 100100, 10008

QAA Subject benchmark statement (if applicable)

Other internal and / or external reference points

The degree apprenticeship includes the off the job learning (the degree element), on the job learning (in a relevant job role) and the end point assessment. Full details of these are available within the apprenticeship standard and the assessment plan. SLDA refers to Senior Leaders Master's Degree Apprenticeship

Faculty and Department / School

Faculty of Arts and Social Sciences - Hospitality, Tourism & Events Management

Programme Leader

WATSON Jacqueline (Hosp & Tour)

Date of production/revision of spec


Educational aims of the programme

  • Develop Apprentices critical faculties to be able to interpret complex or ambiguous data in order to make informed decisions.
  • Focus on challenging Apprentices to apply their knowledge in the context of their own organisational and operational realities.
  • Enable Apprentices to demonstrate clear management and leadership behaviours that help foster a positive working environment for their teams.
  • Provide a business management orientation related to the Hospitality, Tourism and Events sectors, the programme will draw on a wide range of relevant academic areas of study to explain and analyse these industries.
  • Be underpinned by research led teaching whereby Apprentices are actively engaged with practical and on-the-job learning activities to develop their Senior Leader knowledge, skills and behaviour in the industry.
  • Develop Apprentices¿ professional practice by providing them with the necessary skills and knowledge to reflect on and appraise their own behaviours and performance.
  • Strategic awareness of current industry issues, market trends, disruptors and new business models.
  • Foster critical and independent thinking to evaluate current practices, analyse and critically evaluate current issues and have confidence in asserting new ideas and implementing agreed improvements.
  • Foster a sense of ethical leadership and management practices that are in-line with both the spirit and the letter of the law.
  • Understand their own professional behaviours and how their conduct affects those around them, providing them with the resilience to seek out and respond to feedback to modify their own behaviour to improve management and leadership capabilities.
  • Promote the learners ability to motivate and lead individuals and teams in dynamic and complex operational environments.

Programme learning outcomes

Attributes Developed Awards Ref.
Understand the importance of developing and implementing organisational strategies and plans, linking the culture and values of a company to commercial performance C
Analyse and debate theoretical and applied knowledge in the management, operation, organisation and provision of services in the hospitality, tourism and events sectors K
Evaluate critically a wide range of approaches and techniques relevant to the strategic management of businesses in the hospitality, tourism and events sectors C
Demonstrate high level learning and problem solving skills C
Conduct research and produce a high quality project that includes: the ability to select, define and focus up an organisational issue at an appropriate level; develop and apply relevant and rigorous methodologies to analyse the issue, develop recommendations and logical conclusions and identify the limitations and scope of the project T
Identify modifications to existing knowledge structures and theoretical frameworks and to propose new areas for investigations / new problems / new or alternative applications and methodological approaches C
Display a range of knowledge, skills and behaviours relevant to the needs of existing and future managers, executive and professionals irrespective of their sector of operation focusing on analysis and synthesis, communication and presentation skills, leadership and people management, marketing, finance and operations and research and critical reasoning P
Identify and manage ethical dilemmas likely to arise in management, research and professional practice and to formulate solutions in dialogue with internal senior management, peers, clients and others P
Understand the importance of different forms of communication (written, verbal, non-verbal and digital) and how and when to apply them. Know how to communicate with different groups, from one-to-one meetings, presentations, meetings and demonstrate an awareness of interpersonal skills and how to listen, influence and negotiate effectively T
Apprentices will be given the opportunity to develop a deep and systematic knowledge base of the current theories and practices of business strategy, operations, leadership and management K
Apprentices will develop knowledge of key issues and practices in terms of effective team management and human resources K
Understanding of research methodologies and processes and how and when to apply them C
Appreciation of the interface between strategy and operations in an organisation P
Knowledge of effective project management methodologies T
Awareness of technology and disruptive business models to an organisations ongoing commercial viability K
Understand approaches to innovation and other digital technologies and their impact on traditional leadership thinking K
Awareness of different forms of communication, and different types of communication media and how and when to deploy different forms of media to ensure effective transmission of messages T
Understanding of regulatory issues on the commercial and people elements of leading organisations P
Awareness of different management and leadership styles, how and when to utilise them to develop teams, maximise results and increase staff motivation and morale C
Appreciation of the limitations and applications of current management and leadership theory C
Ability to evaluate outcomes and accurately assess and report on own or other¿s work justifying them in relation to existing knowledge structures and methodologies C
Confidence in dealing with complex data sets and drawing appropriate conclusions from them T
Understanding of the principles of organisational psychology and how this relates to behaviour and performance in the workplace K
Ability to utilise a range of qualitative and quantitative research methods and tools to analyse problems and define solutions T
Develop a high level of self-awareness and be able to reflect on own performance and behaviours and understand how these impact on others P
Appreciate the need to continuously question, challenge and develop themselves and their teams P
Accountability for own professional practice and associated behaviours P
Understanding and application of relevant leadership and management theory K
Ability to differentiate between qualitative and quantitative research techniques and demonstrate judgement in selection of relevant research techniques C
Application of theories and models to professional practice to improve both organisational, team and individual performance T
Ability to lead and motivate others and to delegate effectively to ensure tasks are carried out by the most effective people P
Be able to lead and initiate change and challenge the status quo in the long-term commercial interests of the company T
Be able to conduct detailed competitor and market analysis to benchmark company performance C
Be able to articulate organisational goals and strategies in a compelling manner T
Critical thinking, reasoning and analysis C
Data analysis and presentation T
Effective leadership and management behaviours P
Ability to interpret and synthesise information to make informed judgements T
Competence in defining and leading a long term transformational work project that addresses a clear business need; and through the selection and application of appropriate of methodologies recommend and implement relevant organisational changes KCPT

Attributes Developed

C - Cognitive/analytical

K - Subject knowledge

T - Transferable skills

P - Professional/Practical skills

Programme structure

Distance Learning

This Master's Degree programme is a degree apprenticeship, delivered as blended learning over 24 months, consisting of 180 credits at FHEQ level 7. All modules are worth 15 credits with the exception of project and practice based modules.
Possible exit awards include:
- Postgraduate Diploma (120 credits)
- Postgraduate Certificate (60 credits)

Programme Adjustments (if applicable)



Year 2 (part-time) - FHEQ Level 7

Optional modules for Year 2 (part-time) - FHEQ Level 7

None, Apprentices will have to study all eight of the taught modules and complete the work based project in order to be granted the MSc award.

Opportunities for placements / work related learning / collaborative activity

Associate Tutor(s) / Guest Speakers / Visiting Academics Y
Professional Training Year (PTY) N
Placement(s) (study or work that are not part of PTY) N
Clinical Placement(s) (that are not part of the PTY scheme) N
ERASMUS Study (that is not taken during Level P) N
Study exchange(s) (that are not part of the ERASMUS scheme) N
Dual degree N

Other information

Not included in the fees:
Accommodation expenses for on-campus study, estimated at 9 nights for the overall programme x£100 = £900.
Travel expenses for in-class study (estimated at 8 return trips)
All dates will be confirmed in advance.

Quality assurance

The Regulations and Codes of Practice for taught programmes can be found at:

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2019/0 academic year.