CURRENT ISSUES IN HOTEL DEVELOPMENT AND MANAGEMENT - 2019/0

Module Overview

The issues confronting hotel managers are rapidly changing, which requires the hotel managers to understand the current issues and react to the changes. Accordingly, this module examines the problems and characteristics specific to the current issues of the hotel industries by discussing a range of hospitality related theories. More importantly, this module is centred on domestic field trips with the objective to provide the opportunity for students to experience the practices and processes involved in hotel management and development.

Module provider

Hospitality, Tourism & Events Management

Module Leader

EVES Anita (Hosp & Tour)

Number of Credits: 15

ECTS Credits: 7.5

Framework: FHEQ Level 7

Module cap (Maximum number of students): N/A

Module Availability

Semester 2

Prerequisites / Co-requisites

N/A  

Module content

Indicative content includes:

• Current Issues in Hotel Technologies and Applications


• Current Issues in Hotel Development and Innovation


• Current Issues in Hotel Sustainability Practices

Assessment pattern

Alternative Assessment

Group assignment will be replaced by an individual report (MAX: 1000 Words).

Assessment Strategy

The assessment strategy is aimed at giving students the opportunity to gradually build up their knowledge and understanding of current issues in hotel industry and is designed to allow students to evidence their achievement of the learning outcomes. The assessment comprises group reports and presentations, and an individual report.

For the group reports and presentations assessment, students will be asked to evaluate a hotel management case study, critically assess the effectiveness of current strategies, and offer recommendations for future development and management strategies. For the first group assessment, two cases will be provided: (1) hotel innovation and (2) sharing economy business models. For the second group assessment, two cases will be provided: (1) applications of automation in hotel operations and (2) applications of immersive technologies in hotels. Students will select their own peers and evaluate one of the two cases provided.

For the individual report, students will be asked to provide theory-driven and evidence-based essay on trends and strategies related to one specific topic in hotel management within technology applications, innovation and development, or sustainability. Students will be asked to critically review literature and theories and use primary or secondary data to provide evidence of trends in hotel management and development. Students must offer strategic implications of these trends for hotel managers.

Formative feedback

Students receive feedback throughout the semester via face to face teaching which will support them to complete the assessments.

 

Module aims

• This module aims to: engage students in practical application of existing hospitality theories/concepts.
• Students are expected to adopt a critical approach to analysing hotel industry, and
• to obtain insight gained by hands-on experience in researching and addressing hotel management and development.

Learning outcomes

Methods of Teaching / Learning

The learning and teaching strategy is designed to: obtain problem-based learning.

The module is based on the application of knowledge and skills acquired from existing compulsory hospitality modules.

The delivery includes:

• Lectures and in-class activities to establish the theoretical foundation of various issues in hotel management and development.


• Group case study analyses and presentation to allow students to use diverse perspectives to critically analyse a specific issue in hotel management and development.


• An individual research report to allow students to apply theory into practice while researching a specific issue.

The teaching and learning methods include presentations designed to provide an essential framework of knowledge and skills, classroom-based discussions and tasks to develop students&rsquo critical ability, guest lectures, as well as primary and secondary research to offer students practical engagement in analysing a hotel development, management, and marketing.

Indicated Lecture Hours (which may also include seminars, tutorials, workshops and other contact time) are approximate and may include in-class tests where one or more of these are an assessment on the module. In-class tests are scheduled/organised separately to taught content and will be published on to student personal timetables, where they apply to taken modules, as soon as they are finalised by central administration. This will usually be after the initial publication of the teaching timetable for the relevant semester.

Reading list

https://readinglists.surrey.ac.uk
Upon accessing the reading list, please search for the module using the module code: MANM311

Other information

This module has a capped number and may not be available to ERASMUS and other international exchange students. Please check with the Global Engagement Office exchange and study abroad team.

Programmes this module appears in

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2019/0 academic year.