STRATEGIC BRAND MANAGEMENT IN EVENT, HOSPITALITY AND TOURISM - 2020/1
Module code: MAN3156
In light of the Covid-19 pandemic, and in a departure from previous academic years and previously published information, the University has had to change the delivery (and in some cases the content) of its programmes, together with certain University services and facilities for the academic year 2020/21.
These changes include the implementation of a hybrid teaching approach during 2020/21. Detailed information on all changes is available at: https://www.surrey.ac.uk/coronavirus/course-changes. This webpage sets out information relating to general University changes, and will also direct you to consider additional specific information relating to your chosen programme.
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Whilst the future of brands and branding are the subject of intense debate in an age of accelerating globalisation and digital revolution, the branding of event, hospitality and tourism products, places and services remains a crucial 'promise of an experience' and conveys to consumers a certain assurance as to the nature of the product or service they will receive. This module requires the student to adopt a consultancy agency mind-set and to work as a member of a team commissioned to develop an advertising strategy for an event, hospitality or tourism brand; that team will be expected to research, develop and present an advertising campaign for an event, hospitality or tourism brand. The report and presentation will enable students to demonstrate their ability to conduct the necessary research for the project (including brand audit, consumer research, analyses of current and potential markets) and the ability to incorporate the results of such research and analysis into judicious and practical proposals for an advertising plan and future brand development. The ‘pitch’ should include ideas for communications executions (e.g. posters, website design, and advertising copy). The module will be delivered in 3-hour sessions, providing the space for a series of lectures intended to provide theoretical underpinning and case studies (some by guest speakers from the client and agency sides) and for campaign development workshops facilitated by teaching staff.
Hospitality, Tourism & Events Management
ZAINAL ABIDIN Husna (Hosp & Tour)
Number of Credits: 15
ECTS Credits: 7.5
Framework: FHEQ Level 6
JACs code: N550
Module cap (Maximum number of students): N/A
Prerequisites / Co-requisites
• Contemporary strategic brand management in the event, hospitality and tourism sector;
• Branding practice and theory: case studies of event, hospitality and tourism products;
• Understanding and researching contemporary consumer behaviour in event, hospitality and tourism;
• The planning framework for the development of an advertising campaign;
• Strategic research in the advertising planning process; • The creative process and creative development research in advertising an event, hospitality and tourism brand;
• What makes effective event, hospitality and tourism advertising/communications?;
• Media choices and targeting today’s event, hospitality and tourism consumer;
• Brand propositions and event, hospitality and tourism advertising appeals in a changing world;
• Creating an event, hospitality or tourism branding campaign;
• Monitoring and evaluating event, hospitality and tourism branding campaigns.
|Assessment type||Unit of assessment||Weighting|
|Coursework||Group presentation (10 minutes) and peer review||50|
|Coursework||Group report (max 4000 words)||50|
Group presentation - individual essay (1500 words) Group report - individual essay (1500 words)
The assessment strategy is designed to provide students with the opportunity to demonstrate a comprehensive understanding of the application of consumer behaviour research and communications strategies in strategic event, hospitality and tourism brand management. The summative assessment for this module consists of a group consultancy bid to research and develop an advertising strategy for an event, hospitality or tourism brand to be held at the end of the semester. A pragmatic strategy, which would have a high chance of successful implementation is required as is demonstration of the links between theory and practice. The ‘pitch’ should have some regard for its financial implications but the suitability of the concept and its development/execution will be the key focus of the assessment.
Thus, the summative assessment for this module consists of:
• A group presentation which will assess the understanding of brand management theory and practice. The assessment strategy hence aims at examining students’ understanding of key theoretical perspectives and challenges as well as their practical skills in analysing research data and formally presenting their findings.
• A group report (max. 4000 words) which requires students to draw on the theoretical understanding they have gained to develop an advertising strategy following a problem-solving approach.
Students will be required to sign a learning contract committing each of them to undertaking an equal share of work on their projects. As effective team-working is a learning outcome of the module, 10% of each students’ final mark will be awarded through peer review of their team contribution.
Students are informed about the assessments in week 1 of the semester. The report and presentation will be assessed in week 11.
Formative assessment and Feedback
Students will receive feedback on their performance during the module in the form of written and verbal feedback in workshops to inform the summative assessments.
- The aim of the module is to enable the student to develop a critical appreciation of the role of strategic brand management in event, hospitality and contemporary tourism marketing. The module enables students interested in developing their marketing skills to enhance their knowledge of the practical and theoretical issues in branding and strategic communications (especially advertising, PR and digital platforms). The ability to work within and to manage a team-based project is a key learning outcome of the module, reflecting the reality of work in industry. Thus, it aims to develop those team working skills particularly valued by employers, in particular: organisation; negotiation; delegation; team work; co-operation; leadership; following.
|001||• Demonstrate theoretical and practical understanding of the operation of strategic brand management in event, hospitality and tourism organisations||KCPT|
|002||• Prove competence, initiative and professionalism in using a research-based approach to an industry-oriented team project||PT|
|003||• Determine theoretical and practical understanding of the role, importance and implementation of strategic communications management in event, hospitality and tourism organisations||KCPT|
|004||• Demonstrate competence in a research-based module||CT|
C - Cognitive/analytical
K - Subject knowledge
T - Transferable skills
P - Professional/Practical skills
Overall student workload
Independent Study Hours: 117
Lecture Hours: 33
Methods of Teaching / Learning
The learning and teaching strategy is designed to:
• increase students’ critical understanding of the nature and dynamics of brand management
• enhance students’ ability to assess the different phases involved in brand development
• strengthen students’ ability to reflect on the influences of changing consumer behaviour on the development of communication strategies
• enhance the competence of students in communicating, discussing and presenting ideas
• increase students’ ability to work in groups and to understand client/agency roles
The learning and teaching methods include:
• 3 hour lecture/workshop per week x 11 weeks covering a range of perspectives designed to provide students a holistic framework of knowledge, including guest lecture sessions. The workshop element of the sessions will be focused on helping student groups to advance their presentations and reports supporting materials and directed reading
• formative feedback sessions
Indicated Lecture Hours (which may also include seminars, tutorials, workshops and other contact time) are approximate and may include in-class tests where one or more of these are an assessment on the module. In-class tests are scheduled/organised separately to taught content and will be published on to student personal timetables, where they apply to taken modules, as soon as they are finalised by central administration. This will usually be after the initial publication of the teaching timetable for the relevant semester.
Reading list for STRATEGIC BRAND MANAGEMENT IN EVENT, HOSPITALITY AND TOURISM : http://aspire.surrey.ac.uk/modules/man3156
Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2020/1 academic year.