DIGITAL MARKETING & SOCIAL MEDIA - 2020/1
Module code: MANM299
In light of the Covid-19 pandemic, and in a departure from previous academic years and previously published information, the University has had to change the delivery (and in some cases the content) of its programmes, together with certain University services and facilities for the academic year 2020/21.
These changes include the implementation of a hybrid teaching approach during 2020/21. Detailed information on all changes is available at: https://www.surrey.ac.uk/coronavirus/course-changes. This webpage sets out information relating to general University changes, and will also direct you to consider additional specific information relating to your chosen programme.
Prior to registering online, you must read this general information and all relevant additional programme specific information. By completing online registration, you acknowledge that you have read such content, and accept all such changes.
This module aims to introduce students to the core principles of digital marketing and social media. Information and communication technology is changing the way companies interact with consumers. Technological evolution continues apace and marketers are seeking to exploit it in new, creative ways. This module provides a comprehensive framework for understanding the contextual, strategic and operational issues involved in the application of technology to marketing.
The course will be of particular value to students planning careers in digital marketing and marketing consulting. The course is designed for students with some background in basic marketing concepts.
This module includes seminars related to improve the practical, digital skills of the students.
Addressing different learning styles, the following teaching methods are applied in this course: Pre-readings, Lectures, Class Exercises, Class Discussions, Real World Cases, Individual Assignment, Exam.
Surrey Business School
FLOH Arne (SBS)
Number of Credits: 15
ECTS Credits: 7.5
Framework: FHEQ Level 7
JACs code: N500
Module cap (Maximum number of students): N/A
Prerequisites / Co-requisites
Indicative content includes:
- Introduction to Digital Marketing & Social Media
- Strategic models for the Virtual World
- Understanding Online Buyer Behaviour
- Marketing Research & Planning
- Online Marketing Mix
- Relationship technologies & CRM
- Communication Strategies
- Evaluating Digital Channel Performance
- Emerging technologies and future prospects
- Digital Skills
|Assessment type||Unit of assessment||Weighting|
|Coursework||INDIVIDUAL REPORT (2000 WORDS)||40|
|Examination||INDIVIDUAL, CLOSED BOOK EXAM (2 HOURS)||60|
The assessment strategy is designed to provide students with the opportunity to demonstrate
- Define, analyse and apply theories and concepts of digital marketing;
- Apply and evaluate theories of online consumer behaviour;
- Demonstrate analysis and understanding of the issues involved in developing a marketing strategy for the web and the wireless web;
- Critically evaluate current developments, the opportunities and challenges of marketing technologies and discuss their future prospects.
Individual report contributes to LO1 and LO3. Individual exam contributes to LO1-LO4.
Thus, the summative assessment for this module consists of:
Individual report (2000 words)
Individual, closed-book exam (2 hours)
A feedback sheet for each group report will be developed and applied in the marking process. The feedback sheet details the key criteria used, assoiciated meanings, and mark allocation.
Formative assessment and feedback
Formative assessment will be conducted in bi-weekly seminars where the students are asked to report their progress and share issues with the seminar tutor. Pre-exam feedback will be provided in form of examinable topics to facilitate students’ preparation for exam.
- the context and environmental changes influencing the development of digital marketing;
- implications for traditional philosophies and approaches;
- the strategic concept of adding value to marketing through technology;
- consumer online behaviour;
- technology-enabled marketing research;
- the online marketing mix;
- communications strategies;
- relationship marketing technologies;
- digital campaign planning;
- performance evaluation;
|1||Define, analyse and apply theories and concepts of digital marketing;||KC|
|2||Apply and evaluate theories of online consumer behaviour;||KC|
|3||Demonstrate analysis and understanding of the issues involved in developing a marketing strategy for the web and the wireless web||CPT|
|4||Critically evaluate current developments, the opportunities and challenges of marketing technologies and discuss their future prospects.||KCPT|
C - Cognitive/analytical
K - Subject knowledge
T - Transferable skills
P - Professional/Practical skills
Overall student workload
Independent Study Hours: 120
Lecture Hours: 30
Methods of Teaching / Learning
The learning and teaching methods include:
The core delivery method involves a combination of 2-hour lecture and 1-hour seminar every second week.
Lectures will be held to introduce and discuss the module content.
Seminars will be held to apply these methods covered in lectures, and will be partially allocated to support sudents’ preparation for coursework and exam.
Q&A forums will be set up to facilitate the discussion of various topics (e.g. Group Report, Exam, Discussions, Cases).
Indicated Lecture Hours (which may also include seminars, tutorials, workshops and other contact time) are approximate and may include in-class tests where one or more of these are an assessment on the module. In-class tests are scheduled/organised separately to taught content and will be published on to student personal timetables, where they apply to taken modules, as soon as they are finalised by central administration. This will usually be after the initial publication of the teaching timetable for the relevant semester.
Programmes this module appears in
|Business Management MBus||1||Optional||A weighted aggregate mark of 50% is required to pass the module|
|Business Management (Marketing) MBus||1||Optional||A weighted aggregate mark of 50% is required to pass the module|
|Strategic Marketing MSc||1||Compulsory||A weighted aggregate mark of 50% is required to pass the module|
|Digital Marketing and Channel Management MSc||1||Compulsory||A weighted aggregate mark of 50% is required to pass the module|
|Entrepreneurship & Innovation Management MSc||1||Compulsory||A weighted aggregate mark of 50% is required to pass the module|
Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2020/1 academic year.