PERFORMANCE, ENGAGEMENT AND WELL-BEING - 2023/4

Module code: MANM359

Module Overview

Occupational and organizational psychologists adopt a dual focus on outcomes for people in organizations, emphasizing both, performance and well-being and engagement at work. This module explores these two areas of focus and considers the measurement and management of performance, and how scientific knowledge explains performance variation. The module also looks at well-being at work, considering issues of workplace health and stress, employee engagement, satisfaction and commitment, and the role of emotion in all of these aspects. Students get an opportunity to critically engage with knowledge on these issues and its application in practice.

Module provider

Surrey Business School

Module Leader

ZHOU Ying (SBS)

Number of Credits: 15

ECTS Credits: 7.5

Framework: FHEQ Level 7

Module cap (Maximum number of students): N/A

Overall student workload

Independent Learning Hours: 84

Lecture Hours: 22

Seminar Hours: 11

Guided Learning: 11

Captured Content: 22

Module Availability

Semester 1

Prerequisites / Co-requisites

None

Module content

Indicative content includes:


  • Performance modelling and measurement

  • Performance management

  • Theories of motivation

  • Well-being at work

  • Employee engagement

  • Workplace stress and health


Assessment pattern

Assessment type Unit of assessment Weighting
Coursework Individual coursework 100

Alternative Assessment

Not applicable

Assessment Strategy

The assessment strategy is designed to provide students with the opportunity to demonstrate:


  • Knowledge of critical and conceptual perspectives on performance, motivation, well-being and psychological health at work.

  • Practical, technical, problem-solving and planning skills relevant to managing performance and well-being at work.



Thus, the summative assessment for this module consists of:


  • individual coursework case-study report based on independent analysis of performance management needs in a provided organizational case, and proposal for intervention to effectively manage performance and well-being.



Formative assessment and Feedback

Work in progress assessment and developmental feedback meetings will be offered to all students individually.

Feedback will be provided verbally on assignment preparation activities, by request, and in writing with assignment marks.

Module aims

  • Introduce frameworks and concepts that underpin processes of performance measurement and management in organizations and research on employee engagement, satisfaction, commitment, and other markers of well-being.
  • Develop critical and integrative understanding of stress and health at work and appreciation for evidence-based and strategic approach to managing performance and well-being at work.
  • Enable students to develop practical transferable skills in analyzing well-being and performance management needs and solutions in organizations.

Learning outcomes

Attributes Developed
001 Describe risk factors for stress at work, how they are managed, and critically evaluate theories of workplace stress. KC
002 Demonstrate understanding of job performance measurement and management models and techniques. KCP
003 Demonstrate ability to critically evaluate concepts, models, and theories of motivation and well-being at work (including engagement, satisfaction, and commitment). KCPT
004 Demonstrate ability to identify performance management needs of an organization. KCPT
005 Demonstrate ability to propose evidence-based, strategic solutions to address performance management needs. KCPT

Attributes Developed

C - Cognitive/analytical

K - Subject knowledge

T - Transferable skills

P - Professional/Practical skills

Methods of Teaching / Learning

The learning and teaching strategy is designed to enable students to develop theoretical and practical understanding of performance, engagement, and wellbeing in organisations.

The learning and teaching methods include live formally taught lecture sessions and seminars comprising interactive learning activities, such as discussions and case study analysis, to enable students learning with peers, develop critical thinking and practical problem-solving ability. Students are expected to engage in independent research and reading on a weekly basis.

Indicated Lecture Hours (which may also include seminars, tutorials, workshops and other contact time) are approximate and may include in-class tests where one or more of these are an assessment on the module. In-class tests are scheduled/organised separately to taught content and will be published on to student personal timetables, where they apply to taken modules, as soon as they are finalised by central administration. This will usually be after the initial publication of the teaching timetable for the relevant semester.

Reading list

https://readinglists.surrey.ac.uk
Upon accessing the reading list, please search for the module using the module code: MANM359

Other information

Pillars that map to this module:

  • Resourcefulness and Resilience

This module enables students’ development to become independent critical thinkers, knowledgeable of current research and practices in wellbeing and performance management, and capable of identifying solutions to real-life organizational problems.

  • Employability

This module enables students to develop critical and problem-solving skills, ability to apply knowledge in finding solutions for advancement of managerial practice, and effective written communication of broad and complex ideas and knowledge.

  • Digital Capabilities

This module enables students’ engagement with digital content, and development of ability to identify relevant and good quality sources of knowledge online.

  • Sustainability

This module supports our students’ development of ability to influence a more sustainable future of work, as we consider wellbeing of working people and effective management of organizational performance, reducing waste of manpower, ill health, and societal costs.

Programmes this module appears in

Programme Semester Classification Qualifying conditions
Occupational and Organizational Psychology MSc 1 Core A weighted aggregate mark of 50% is required to pass the module

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2023/4 academic year.