Strategic Hotel Management MSc - 2023/4
University of Surrey
University of Surrey
FHEQ Level 7
Final award and programme/pathway title
MSc Strategic Hotel Management
|PGDip||Strategic Hotel Management|
|PGCert||Strategic Hotel Management|
Modes of study
|Route code||Credits and ECTS Credits|
|Full-time||PKA61088||180 credits and 90 ECTS credits|
QAA Subject benchmark statement (if applicable)
Business and Management (Master), Events, Hospitality, Leisure, Sport and Tourism
Other internal and / or external reference points
Faculty and Department / School
Faculty of Arts and Social Sciences - Hospitality, Tourism & Events Management
RAMAKRISHNAN Sumeetra (Hosp & Tour)
Date of production/revision of spec
Educational aims of the programme
- Emphasise the international outlook of the hotel sector to nurture respect for diversity and develop awareness of global challenges
- Prepare students to assume key managerial and leadership roles in the global hotel sector, or to pursue further academic study, by developing knowledge and skills, agility, resourcefulness and resilience through ambitious and authentic assessments
- Provide students with high quality experiential learning by integrating and balancing research-led and practice-based education
- Inspire and motivate students to unlock their full potential and make a positive difference in the world of hospitality and beyond
- Challenge students' understanding of and instil their responsibility to shape a more sustainable future society
- Provide a high-quality education on strategic hotel management, which is intellectually rigorous and recognises current issues, e.g., sustainability, as well as relevant to the needs of future managers, executives and professionals in the hotel industry
- Enable confident, critical, and creative use of full range of digital technologies for information, communication, and problem-solving in contemporary business contexts
- Offer a business management orientation related to the hotel business drawing on a range of cognate areas of study to explain and analyse the hotel sector
- Empower students with critical thinking skills and knowledge to appreciate current inter-relationships between key hotel sectors and the ability to influence their future directions
- Inspire future generations of leaders and entrepreneurs to create, lead, innovate, challenge and change global and local hospitality businesses for the better
- Nurture and challenge students' aspiration and intellect in specific areas of hospitality through exciting original elective modules by leading academics and researchers
- Develop graduates who are resourceful, independent, reflective thinkers and lifelong learners to become successful, globally competitive leaders in their chosen professions in the hotel industry
Programme learning outcomes
|Critically evaluate the development, characteristics, issues and influences relevant to strategic hotel management||C||PGCert, PGDip, MSc|
|An in-depth understanding of key issues, challenges and future directions of the international hotel industry||KC||PGCert, PGDip, MSc|
|Appreciate the management, operation, organisation and provision of managing global hotel businesses through research-led, practice-based modules||KP||PGCert, PGDip, MSc|
|Understand the research process and develop an ability to design research in strategic hotel management with appropriate methods||K||PGCert, PGDip, MSc|
|Develop an ability to recognise and address specific needs, issues, and challenges within the various aspects of global hotel management to support sustainability in the industry||CP||PGCert, PGDip, MSc|
|Critically evaluate key management theories and successfully apply them in the management, operation, organisation and provision of hotel business or service sector||KP||PGCert, PGDip, MSc|
|Develop independent thinking and active learning techniques that challenge existing knowledge and business practices||PT||PGCert, PGDip, MSc|
|Develop enhanced learning and problem-solving abilities that build confidence, self-efficacy, resourcefulness, and resilience||CP||PGCert, PGDip, MSc|
|An ability to apply knowledge and skills to produce a high-quality research project, which could take the form of dissertation or business plan.||K||MSc|
|Evaluate critically a wide range of approaches and techniques relevant to the strategic management of hotels||KP||PGCert, PGDip, MSc|
|Display a range of knowledge, skills and behaviours relevant to the needs of existing and future managers, executive and professionals irrespective of their sector of operation focusing on analysis and synthesis, communication and presentation skills, marketing, finance and operations, and research and critical reasoning||PT||PGCert, PGDip, MSc|
|Develop a critical understanding of ethical dilemmas, challenges in diversity and inclusion within the hotel sector and the ability to formulate solutions in dialogue with colleagues, clients, mentors and others||KP||PGCert, PGDip, MSc|
|Develop a critical understanding of and the ability to evaluate current and potential technological advances and techniques relevant to strategic hotel management and pave the way for new technological directions in hotel management and operations||KP||PGCert, PGDip, MSc|
|Critically evaluate the impacts of the hotel industry on environment, economy and society||T||PGCert, PGDip, MSc|
C - Cognitive/analytical
K - Subject knowledge
T - Transferable skills
P - Professional/Practical skills
This Master's Degree programme is studied full-time over one academic year, consisting of 180 credits at FHEQ level 7. All modules are semester based and worth 15 credits with the exception of project, practice based and dissertation modules.
Possible exit awards include:
- Postgraduate Diploma (120 credits)
- Postgraduate Certificate (60 credits)
Programme Adjustments (if applicable)
Year 1 (full-time) - FHEQ Level 7
Module Selection for Year 1 (full-time) - FHEQ Level 7
Important. Please read carefully before selecting your modules.
- Students must choose one of the two compulsory modules; Dissertation (MANM387) or Business Plan for Hospitality, Tourism and Events ( MANM514).
- Students who choose to take Dissertation (MANM387-60 credits) have to take two optional modules (30 credits).
- Students who choose to take Business Plan for Hospitality, Tourism and Events (MANM514 -30 credits) will have to take four optional modules (60 credits) including Contemporary Issues in Sustainability ( MANM513 -15 credits) and Designing Digital Services (MANM515 -15 credits).
- Students starting the programme in February will undertake Dissertation (MANM 387)/ Business Plan for Hospitality, Tourism and Events ( MANM514) Across Academic Years rather than Year-Long.
- Students starting the programme in October will undertake Dissertation (MANM 387)/ Business Plan for Hospitality, Tourism and Events ( MANM514) Year-Long rather than Across Academic Year.
- Students starting the programme in February will undertake Research Methods ( MANM386-15 credits) during semester 2 rather than semester 1.
- Students starting the programme in October will undertake Research Methods ( MANM386-15 credits) during semester 1 rather than semester 2.
Opportunities for placements / work related learning / collaborative activity
|Associate Tutor(s) / Guest Speakers / Visiting Academics||Y|
|Professional Training Year (PTY)||N|
|Placement(s) (study or work that are not part of PTY)||N|
|Clinical Placement(s) (that are not part of the PTY scheme)||N|
|Study exchange (Level 5)||N|
Through taking this MSc programme students will gain an understanding of the global hotel industry, and an in-depth exploration of the strategic management approaches, and develop the knowledge, skills and insights required to take on leadership positions within the international hotel sector. Through developing critical thinking, analytical skills and techniques in operations and strategic management, the programme will support students to master the academic knowledge and professional skills required to compete on a global stage. Towards this end, the programme will develop students' understanding of national, international and multinational hotel chains, by integrating theory, practice and application of knowledge.
The MSc in Strategic Hotel Management, through the application of the Surrey Curriculum Framework, seeks to support the development of sought-after graduates who em body the following characteristics:
- Future hotel leaders - addressing hotel industry needs and societal challenges, gaining necessary skills and mindset, continuing to make a difference in the hotel industry.
- Critical and creative thinkers - employing evidence-based reasoning, applying multiple perspectives of business issues, recognising distinctive contribution of management and technologies into real-world issues,
- Globally and culturally intelligent - demonstrating awareness of, and respect for, intercultural variations in business and technologies, respecting diversity and promoting equality;
- Resourceful, resilient, and enterprising in outlook - developing an opportunity-centred mindset and leadership, demonstrating confidence in responding effectively to opportunities, challenges, problems, and setbacks, reflecting and learning from own performance and experiences;
- Effective communicators - presenting study findings effectively, explaining ideas clearly and fluently in writing, orally, and through the creation of technological solutions;
- Ethically, socially, and environmentally responsible - demonstrating awareness of the potential technology solutions for the promotion of inclusion, social justice, and environmentally sustainable behaviour, professional achievements that will shape a more sustainable future society.
- Digitally competent - demonstrating skills, knowledge, and attitudes that enable confident, critical, and creative use of a full range of digital technologies for information, communication, and problem-solving in all aspects of life ;
These characteristics and qualities embody our institutional educational commitment to developing learners with strong capabilities in the following five areas: Employability, Digital Capabilities, Global and Cultural Capabilities, Sustainability, and Resourcefulness and Resilience.
The Regulations and Codes of Practice for taught programmes can be found at:
Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2023/4 academic year.