TRANSFORMING SERVICES FOR QUALITY - 2025/6

Module Overview

This module is designed to meet the needs of professionals working in health and social care who are interested in introducing change within their practice environment. The module will explore the current healthcare agenda, examining the need for change to meet the contemporaneous needs of the population. Students are encouraged to reflect upon how innovative practice could transform service delivery to improve experience quality, relative to their own area of practice.  

Module provider

School of Health Sciences

Module Leader

CHRYSANTHAKI Theopisti (Health Sci.)

Number of Credits: 15

ECTS Credits: 7.5

Framework: FHEQ Level 6

Module cap (Maximum number of students): N/A

Module Availability

Semester 1

Prerequisites / Co-requisites

None

Module content

Indicative content includes:

• Exploring the challenges for modern health & social care provision


• Identifying opportunities to improve quality from and for differing perspectives, including where appropriate patients, service users & staff. Innovation and service redesign in practice


• Analysis of barriers to change


• Negotiating, influencing and managing change


• Role of evidence and evaluation methods in design and development of change.

Assessment pattern

Alternative Assessment

N/A

Assessment Strategy

The assessment strategy is designed to provide students with the opportunity to demonstrate:

 

Their understanding of the contemporaneous issues facing a specific area of health and social care delivery and how innovative new approaches could be implemented to transform the quality of service delivery.

 

  Thus, the summative assessment for this module consists of:

A 2000 word proposal, critically analysing the opportunities to transform an aspect of service delivery to improve quality and an exploration of how an identified potential barrier to its implementation may be overcome.  (addresses learning outcomes 1,2,3 & 4)

 

Formative assessment

Assignment plan identifying the key elements, including the evidence base for the innovation, barriers to implementation and potential for quality improvement

Feedback

Students will receive feedback through a variety of methods, these including:

• Verbal – during seminar sessions, or tutorials


• Written – formative feedback on formative assessment

Module aims

• This module aims to:
• Examine the current health and social care agenda Support students to explore innovative new ways of working and how these could potentially improve the service provision and the practice environment.
• Enable students to reflect upon and justify the need for transformation in their practice environment and evaluate the change process and its impact.

Learning outcomes

Methods of Teaching / Learning

The learning and teaching strategy is designed to: Incite curiosity and a passion for improving the quality of care delivery. This will reflect the programme and School's learning and teaching strategy to create dynamic, effective and caring health & social care professionals.  It will facilitate this through the use of blended learning and increasingly e-learning.

 

The learning and teaching methods include:

• Lectures (including e-lectures)


• seminars


• presentations


• guided study


• E-learning


• Independent study

Indicated Lecture Hours (which may also include seminars, tutorials, workshops and other contact time) are approximate and may include in-class tests where one or more of these are an assessment on the module. In-class tests are scheduled/organised separately to taught content and will be published on to student personal timetables, where they apply to taken modules, as soon as they are finalised by central administration. This will usually be after the initial publication of the teaching timetable for the relevant semester.

Reading list

https://readinglists.surrey.ac.uk
Upon accessing the reading list, please search for the module using the module code: HCR3008

Other information

The school of Health Sciences is committed to developing graduates with strengths in Employability, Digital Capabilities, Global and Cultural Capabilities, Sustainability, and Resourcefulness and Resilience. This module is designed to allow students to develop knowledge, skills, and capabilities in the following areas:

Digital capabilities:

The module empowers students with digital skills by exploring innovative uses of technology in health and social care, fostering digital literacy through online learning and encouraging students to consider how digital technology may play a role within their change for practice.

Employment:

By examining the evolving health and social care agenda, the module enhances students' employability, ensuring they stay informed about industry trends and develop skills to proactively change their working environments; a key skill for modern health and social care workers.

Global & Cultural Capabilities:

The module equips students to navigate wide ranging healthcare environments and appreciate the impact of change on diverse populations and workforces.

Resourcefulness & Resilience:

Emphasising innovation and change management, the module guides students in developing resourcefulness to effectively implement new practices and resilience to navigate challenges inherent in the transformation of healthcare practices.

Sustainability:

The module encourages students to consider the long-term sustainability of changes in healthcare delivery, ensuring that innovations contribute positively to the quality of service provision while addressing environmental and resource considerations.

Programmes this module appears in

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2025/6 academic year.