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International Hospitality Management with Digital Innovation MSc ONLINE - 2024/5

Awarding body

University of Surrey

Teaching institute

University of Surrey


FHEQ Levels 6 and 7

Final award and programme/pathway title

MSc International Hospitality Management with Digital Innovation ONLINE

Subsidiary award(s)

Award Title
PGDip International Hospitality Management with Digital Innovation ONLINE
PGCert International Hospitality Management with Digital Innovation ONLINE

Modes of study

Route code Credits and ECTS Credits
Distance Learning PKA61141 180 credits and 90 ECTS credits

JACs code

100087, 100372

QAA Subject benchmark statement (if applicable)

Other internal and / or external reference points


Faculty and Department / School

Faculty of Arts and Social Sciences - Hospitality & Tourism Management

Programme Leader

RAMAKRISHNAN Sumeetra (Hosp & Tour)

Date of production/revision of spec


Educational aims of the programme

  • Offer up to date information that draws upon recent research activities;
  • Offer a business management orientation related to the hospitality business drawing on a range of cognate areas of study to explain and analyse the hospitality sector;
  • Provide high-quality education, which is intellectually rigorous and up-to-date, as well as relevant to the needs of existing and future managers, executives and professionals in the hospitality industry;
  • Provide an international perspective both in scope and coverage;
  • Apply an integrated approach to provide a coherent view that explores the interrelationships between the various components of the programme, but at the same time by way of elective modules permits students to pursue an extra element of specialisation relevant to their backgrounds, interests and/or career aspirations;
  • Create a learner centric programme with each module reinforced through the Surrey Curriculum Framework's 5 key pillars Global and Cultural Intelligence, Digital Capabilities, Employability, Resourcefulness & Resilience, and Sustainability;
  • Develop students as independent and reflective learners, able to continue their learning once in their chosen profession.

Programme learning outcomes

Attributes Developed Awards Ref.
Critically evaluate the development, characteristics, issues and influences relevant to hospitality management C PGCert, PGDip, MSc
Understand the importance of developing and implementing organisational strategies and plans, linking technological innovation and the values of a company to commercial performance C PGCert, PGDip, MSc
Analyse and debate theoretical and applied knowledge in the management, operation, organisation, and provision of services in the hospitality sector K PGCert, PGDip, MSc
Evaluate critically a wide range of approaches and techniques relevant to the strategic management of businesses in the hospitality sector C PGCert, PGDip, MSc
Demonstrate high level learning and problem-solving skills C PGDip, MSc
Conduct research and produce a high-quality project that includes: the ability to select, define and focus up an organisational issue at an appropriate level; develop and apply relevant and rigorous methodologies to analyse the issue, develop recommendations and logical conclusions and identify the limitations and scope of the project T MSc
Identify modifications to existing knowledge structures and theoretical frameworks and to propose new areas for investigations / new problems / new or alternative applications and methodological approaches C MSc
Display a range of knowledge, skills and behaviours relevant to the needs of existing and future managers, executive and professionals irrespective of their sector of operation focusing on analysis and synthesis, communication and presentation skills, marketing, finance and operations, and research and critical reasoning P PGCert, PGDip, MSc
Identify and manage ethical dilemmas likely to arise in management, research and professional practice and to formulate solutions in consultation with internal senior management, peers, clients and others P PGDip, MSc
Understand the importance of different forms of communication (written, verbal, non-verbal and digital) and how and when to apply them T PGCert, PGDip, MSc
Demonstrate ability to identify, analyse, and decide on courses of actions to resolve complex, unstructured problems using appropriate tools and technology T PGDip, MSc
Develop group and team work skills T PGCert, PGDip, MSc
Demonstrate creative thinking and competencies T PGDip, MSc
Enhance digital competency in managing, processing and evaluating data for global hospitality environments KT PGCert, PGDip
Develop sustainable thinking towards managing organisations, consumers and employees as well as develop resourceful solutions for challenges within the hospitality sector CP PGCert, PGDip

Attributes Developed

C - Cognitive/analytical

K - Subject knowledge

T - Transferable skills

P - Professional/Practical skills

Programme structure

Distance Learning

This Master's Degree programme is studied part-time over two academic years, consisting of 180 credits at FHEQ level 7. All modules are semester based and worth 15 credits with the exception of project, practice based and dissertation modules.
Possible exit awards include:
- Postgraduate Diploma (120 credits)
- Postgraduate Certificate (60 credits)

Programme Adjustments (if applicable)



Opportunities for placements / work related learning / collaborative activity

Associate Tutor(s) / Guest Speakers / Visiting Academics N
Professional Training Year (PTY) N
Placement(s) (study or work that are not part of PTY) N
Clinical Placement(s) (that are not part of the PTY scheme) N
Study exchange (Level 5) N
Dual degree N

Other information

The MSc in International Hospitality Management with Digital Innovation will create highly sought-after graduates who emulate the following characteristics:

Employability: being critical and creative thinkers who excel in employing evidence-based reasoning, applying multiple perspectives of business issues, recognising distinctive contribution of management and technologies into real-world issues; being effective communicators who can present study findings effectively, explain ideas clearly and fluently in writing, orally, and through the creation of technological solutions.

Digital Capabilities: demonstrating skills, knowledge, and attitude that enable confident, critical, and creative use of full range of digital technologies for information, communication, and problem-solving in all aspects of life.

Global and Cultural Capabilities: demonstrating awareness of, and respect for intercultural variations in business and technologies, respecting diversity and promoting equality, inclusion and social justice.

Sustainability: being ethically, socially, and environmentally responsible by demonstrating awareness of the potential technology solutions for the promotion of inclusion, social justice, and environmentally sustainable behaviour, professional achievements that will shape a more sustainable future society.

Resourcefulness and resilience: developing an opportunity-centred mindset and leadership, demonstrating confidence in responding effectively to opportunities, challenges, problems, and setbacks, reflecting and learning from own performance and experiences.

Quality assurance

The Regulations and Codes of Practice for taught programmes can be found at:

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2024/5 academic year.